Welcome to freshershost.com, In this article, we are going to give the detailed information about Amazon Recruitment Drive 2018 for Customer Service Associate.
At Amazon, our vision is to be Earth’s most customer-centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavour to build that same destination in India by giving customers more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform.
We are committed to ensuring 100% Purchase Protection for your shopping done on Amazon.in so that you can benefit from a safe and secure online ordering experience, convenient payment options such as cash on delivery, easy returns and enjoy a completely hassle-free online shopping experience.
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Organization : Amazon
Qualification : BE/B.Tech
Batch : 2017,2018
Designation : 12th/Any degree
Experience : Freshers
Location : Noida
Salary : Rs 2.28 to 3.26 LPA
Website : www.freshershost.com
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Required Skills and Responsibilities:
- Excellent communication skills (written and verbal)
- Excellent documentation skills
- Ability to use a desktop computer system
- Excellent typing skills
- Excellent customer service skills, including maintaining focus on the customer issue in a
- Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned
Venue Date: 23rd July to 27th July 2018 Time: 11 AM to 3 PM
Amazon Development Centre India Private Limited.
5th floor, Candor Tech Space,
Building No.3, Plot No. 02,
Block B, Sector 62, Noida,
Distt. Gautam Budh Nagar, UP
- Original Govt. ID proof
- Passport Size photograph