Welcome to freshershost.com, In this article, we are going to give the detailed information about Trigent Job Openings For Freshers.
Trigent Software Ltd Trigent is an early pioneer in IT outsourcing and the offshore software development business. For nearly 20 years we have helped hundreds of customers balance their cost-performance parameters for IT projects via sustainable, long term relationships with Trigent. Trigent is a CMM Level 4 software development company having their development center in Bangalore and head office situated in Boston (USA). They are also Microsoft Gold certified partner.
Freshers Host wishing you a very all the best! Good Luck!
Organization : Trigent
Qualification : BE/B Tech/MCA/M Sc
Designation : Service Associate
Experience : Freshers
Location : Bangalore
Salary : Rs 3.6 LPA
Website : www.freshershost.com
Required Skills and Responsibilities:
- Must have completed BE/B Tech/MCA/M Sc from a recognised university
- Should have an aggregate of 60% through out academics
- Must have experience in International Voice or Customer Support with excellent communication Skill.
- Should be flexible to work in night shifts.
- If Not relevant skills – people with international customer service can also be considered, provide they are excellent in their communication, quick in grasping the process knowledge
- Must have functional knowledge of CRM Solution, MS Excel, Domain knowledge of US Customer service, Analytical skills
- Should have excellent communication skills both verbal and written
- Must have knowledge of SAP will be added advantage
- Must have good understanding of workflow/exceptions & deviations
- Should be able to follow diverse work instructions &
- Should have ability to adopt frequent changes in work flow
- Must be managing task within the agreed TAT & Quality %
- Must communicate client team over chat & calls at situations
- Should be able to take action in case of unforeseen risks as an SME
- Must be responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.
- Must be having capability to work with a team or individually. Should be capable to handle a team as well
- Must perform incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
- Should have perfect knowledge related to operating system, hardware, network trouble shooting, etc.
How to Apply: